Sacred Closure is a private space for emotional expression and reflection. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use the Sacred Closure mobile application.
Sacred Closure is not a healthcare provider, therapist, crisis service, or medical provider. Information shared within the app is not used to provide medical, psychological, or mental health treatment. If you are in crisis, the app will direct you to the 988 Suicide & Crisis Lifeline.
When you use Ghost, Ex, Grief, or Venting mode, you are speaking with an AI, not the person you're processing something with, and not a licensed professional. AI-generated responses reflect what you shared, not what that person actually thought, felt, said, or did.
We collect information when you register for an account, complete onboarding, make a purchase, or otherwise interact with us. The information you provide may include:
These insights are stored to support your Journey over time and are accessible only to your account. When we generate insights across more than one session, saved fields from your past sessions, including journal entries, reflection answers, and patterns, are sent to our AI provider again as part of that request.
The conversation content from Ghost, Ex, Grief, and Venting modes is not intentionally stored on our servers. If you leave the app mid-session without completing or burning it, a copy of the conversation is kept on your own device so you can resume where you left off; our servers receive only metadata about that session, such as its status and mode, never the conversation itself. When you complete or release (burn) the session, that on-device copy is removed.
Letter Companion content you keep is saved to our servers, and remains there until you burn it or delete it. Pattern sessions saved by Sacred Members are also stored until you choose to delete them.
While a conversation is active, its content is sent to our AI provider, Anthropic, to generate responses. Anthropic automatically deletes this content from its systems within 30 days, except where it is flagged under their usage policies or retention is required by law, in which case they may retain it longer. See Third-Party Services below.
We use the information we collect to:
Under our AI provider's terms, your conversation content is not used to train, fine-tune, or improve their models. We do not sell or share your personal information for advertising purposes.
We do not sell your personal information. We share information only in the following circumstances:
To provide and improve our services, we rely on carefully selected third-party service providers who may process personal data on our behalf. These providers are contractually obligated to protect your information and comply with applicable data protection regulations.
We retain account information and session records for as long as your account remains active or as necessary to provide the services described in this policy. Saved Pattern sessions remain available until you delete them. Temporary recovery copies of unfinished sessions are retained only as long as necessary to allow you to resume.
When your account is deleted, associated data is removed from our active systems and scheduled for removal from backups in accordance with our retention practices. A limited record may be kept to prevent abuse of free trial offers.
Your account information, session metadata, and insights are stored using Supabase, a secure cloud database provider. All data is encrypted in transit using TLS and at rest using AES-256 encryption. Access to your data is restricted through row-level security policies that ensure each user can only access their own records. Authentication credentials are stored securely on your device using encrypted storage.
Our infrastructure is hosted in a secure cloud environment with access controls and monitoring in place. We limit access to personal data to only those personnel and systems that require it to provide the service.
While we take reasonable measures to protect your information, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.
Sacred Closure is a tool for emotional processing, and the information you share, including mood scores, somatic check-ins, and what you discuss in a session, can reveal sensitive details about your mental and emotional health. We treat this information with particular care, and do not use it for advertising or share it for any purpose other than providing the app's features, as described in this policy.
California residents have the right to know what personal information is collected, used, and shared; the right to delete personal information; the right to correct inaccurate personal information; and the right to opt out of the sale of personal information. Sacred Closure does not sell personal information. Contact us at privacy@sacredclosure.com to exercise your rights.
If you reside in Colorado, Connecticut, Utah, Virginia, or other states with comprehensive privacy laws, you may have similar rights. Contact us at privacy@sacredclosure.com.
If you are a Washington resident, our handling of consumer health data is also described in our separate Consumer Health Data Privacy Policy, as required by Washington's My Health My Data Act.
Canadian residents have the right to access their personal information, challenge its accuracy, and withdraw consent. Contact us at privacy@sacredclosure.com.
If you are located in the EU, UK, or Switzerland, you have rights including access, correction, erasure, restriction, portability, and the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us at privacy@sacredclosure.com.
Sacred Closure is intended for users who are 18 years of age or older. We do not knowingly collect information from anyone under the age of 18. If you believe a minor has created an account, please contact us at privacy@sacredclosure.com.
Sacred Closure
privacy@sacredclosure.com — privacy and data requests
hello@sacredclosure.com — general questions
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this document. Your continued use of Sacred Closure after changes are posted constitutes your acceptance of the updated policy.